This Privacy Policy explains how 499bit collects, uses, stores, and protects the personal data of all registered members and visitors to the platform. Your privacy is important to us and is handled with care at every stage.
All data transmitted between your browser and the 499bit platform is protected using industry-standard SSL (Secure Socket Layer) encryption. Your personal and financial information is never sent in plain text over any network.
499bit does not sell, rent, or trade your personal data to third-party advertisers or marketing companies. Your data is used exclusively to operate the platform, process transactions, and fulfil our obligations to you as a registered member.
499bit retains your personal data only for as long as necessary to fulfil the purposes described in this policy. Account data is retained for a defined period following account closure, after which it is securely deleted or anonymised.
Identity documents submitted as part of the KYC (Know Your Customer) verification process are stored in a secured, access-controlled environment. KYC documents are accessed only by authorised verification personnel and are never shared without your consent.
499bit does not store full bKash, Nagad, Rocket, or card numbers on its own servers. Payment transactions are processed through secure, certified payment gateways. Only masked payment references are retained for transaction records.
As a 499bit member, you have the right to access the personal data we hold about you, request corrections, and in certain circumstances request deletion. Requests can be submitted to the support team at [email protected] at any time.
1.1 499bit ("we", "us", "our") is committed to protecting the privacy and personal data of all individuals who use our online casino and sports betting platform at https://499bit.club (the "Platform"). This Privacy Policy sets out in clear and transparent terms exactly what personal information we collect, why we collect it, how we use it, and the rights that you, as a data subject, hold in relation to that information.
1.2 This policy applies to all registered members of the 499bit platform, as well as to visitors who browse the Platform without registering an account. It covers all data processing activities carried out by 499bit in connection with the operation of the Platform, including account registration, payment processing, customer support, bonus administration, responsible gaming tools, and marketing communications where consent has been given.
1.3 This Privacy Policy should be read in conjunction with the 499bit Terms and Conditions and the Responsible Gaming Policy. Where applicable, those documents incorporate this policy by reference.
2.1 For the purposes of applicable data protection law, 499bit acts as the data controller in respect of all personal data collected and processed through the Platform. As data controller, 499bit determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out lawfully, fairly, and transparently.
2.2 If you have any questions about how your data is handled, or wish to exercise any of the rights described in this policy, please contact our data protection point of contact via email at [email protected].
499bit may collect and process the following categories of personal data about you:
4.1 Information you provide directly: Most of the data we hold is provided by you directly during account registration, KYC verification, deposit and withdrawal processing, or when contacting customer support.
4.2 Automated collection: Technical and usage data is collected automatically via cookies, server logs, and analytics tools when you visit the Platform or interact with games and betting markets.
4.3 Third-party data sources: In certain circumstances, we may receive data from third-party verification services (identity verification providers, fraud prevention databases, payment processors) to validate the information you have provided or to assess risk.
499bit processes your personal data for the following purposes, each supported by a lawful basis under applicable data protection law:
| Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract |
| Identity verification and KYC compliance | Legal obligation; Legitimate interest (fraud prevention) |
| Processing deposits and withdrawals | Performance of contract |
| Operating games and settling bets | Performance of contract |
| Fraud detection and prevention | Legitimate interest (platform security) |
| Responsible gaming tools and interventions | Legitimate interest (player welfare); Legal obligation |
| Customer support and dispute resolution | Performance of contract; Legitimate interest |
| Marketing communications (newsletters, promotions) | Consent (opt-in required) |
| Platform analytics and performance improvement | Legitimate interest (platform optimisation) |
6.1 499bit does not sell your personal data to third parties for marketing purposes. We do not share your data with any entity outside of the limited circumstances described in this section.
6.2 Service providers: We engage trusted third-party service providers to support the operation of the Platform. These include:
6.3 All third-party service providers are bound by contractual obligations to process data only as instructed by 499bit and to implement appropriate technical and organisational security measures.
6.4 Legal disclosure: 499bit may disclose your personal data if required to do so by law, by court order, or in response to a valid request from a regulatory or law enforcement authority.
6.5 Business transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. You will be notified in advance of any such transfer and will have the opportunity to close your account if you do not consent to the transfer.
7.1 499bit does not store complete payment card numbers (Visa, Mastercard) or full mobile banking account credentials (bKash, Nagad, Rocket) on its own servers. All payment transactions are processed through certified third-party payment gateways that comply with PCI-DSS (Payment Card Industry Data Security Standard).
7.2 499bit retains only masked or tokenised payment references (e.g., the last four digits of a card number, or a transaction reference ID) for the purpose of reconciling transactions and supporting customer queries. These references cannot be used to initiate new transactions without additional authentication.
7.3 All payment data transmitted during deposit and withdrawal processing is encrypted using SSL/TLS protocols.
8.1 499bit uses cookies and similar tracking technologies to enhance your experience on the Platform, to remember your preferences, and to analyse site usage. Cookies are small text files stored on your device by your web browser.
8.2 The Platform uses the following types of cookies:
8.3 You can manage or disable cookies through your browser settings. However, disabling essential cookies may prevent certain features of the Platform from functioning correctly.
8.4 499bit does not use third-party advertising cookies or retargeting pixels.
9.1 499bit retains your personal data for as long as your account remains active and for a defined period thereafter, as necessary to comply with legal obligations, resolve disputes, enforce agreements, and support audit and compliance requirements.
9.2 Specific retention periods are as follows:
9.3 At the end of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to an identifiable individual.
10.1 499bit implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, alteration, or disclosure. These measures include but are not limited to:
10.2 While 499bit takes all reasonable steps to protect your data, no method of electronic storage or transmission over the internet is completely secure. 499bit cannot guarantee absolute security and accepts no liability for security breaches that occur despite the implementation of reasonable safeguards.
10.3 You are responsible for maintaining the confidentiality of your account password. Do not share your password with any third party. If you suspect that your account has been compromised, contact 499bit support immediately at [email protected].
As a data subject, you hold the following rights in relation to your personal data held by 499bit:
You have the right to request a copy of the personal data 499bit holds about you. This copy will be provided in a structured, commonly used, and machine-readable format where technically feasible.
If you believe that any of the personal data 499bit holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update most account details directly via your account settings.
In certain circumstances, you have the right to request that 499bit delete your personal data. This right is not absolute and may be overridden by legal obligations to retain data (e.g., financial transaction records must be retained for 7 years).
You have the right to request that 499bit restrict the processing of your personal data in certain circumstances, such as while a dispute about data accuracy is being resolved.
Where processing is carried out on the basis of consent or contract, and by automated means, you have the right to receive your personal data in a structured format and to request that it be transmitted directly to another data controller where technically feasible.
You have the right to object to the processing of your personal data where that processing is based on legitimate interest. 499bit will cease processing unless it can demonstrate compelling legitimate grounds that override your interests.
11.1 To exercise any of these rights, please contact the 499bit support team at [email protected] with the subject line "Data Subject Rights Request". 499bit will respond to your request within 30 days of receipt. In certain circumstances, an extension may be required; if so, you will be notified within the initial 30-day period.
11.2 499bit may request additional information to verify your identity before responding to a data subject rights request. This is to ensure that personal data is not disclosed to unauthorised parties.
12.1 499bit is an 18+ platform. Individuals under the age of 18 are strictly prohibited from registering an account, depositing funds, or using any part of the Platform.
12.2 499bit does not knowingly collect or process personal data from individuals under the age of 18. If we become aware that a registered member is under 18, the account will be closed immediately, all funds will be returned to the payment method used for deposit, and all personal data will be deleted in accordance with applicable law.
12.3 If you believe that an individual under the age of 18 has registered an account on 499bit, please report this immediately to [email protected].
13.1 The Platform may from time to time contain links to third-party websites operated by game providers, payment processors, or other service providers. These third-party sites have their own privacy policies, and 499bit has no control over, and accepts no responsibility for, the privacy practices of those sites.
13.2 Before providing any personal data to a third-party site, you should review that site's privacy policy to understand how your data will be handled.
14.1 499bit reserves the right to update this Privacy Policy at any time to reflect changes in legal obligations, data processing practices, or Platform functionality. The updated policy will be published on this page with a revised "Last Updated" date at the top of the document.
14.2 Where a material change is made that affects how your data is processed, 499bit will make reasonable efforts to notify you via email or an on-platform notification prior to the change taking effect.
14.3 Your continued use of the Platform following the publication of an updated Privacy Policy constitutes acceptance of the updated terms. If you do not agree with the updated policy, you should discontinue use of the Platform and contact support to close your account.
If you have any questions, concerns, or complaints about this Privacy Policy or about how 499bit handles your personal data, please contact our data protection team. We are here to help and will respond to all enquiries as quickly as possible.
For general customer support matters unrelated to privacy or data protection, please use the standard support channels available on the Platform.
Our support team is available 24/7 to answer any questions about how we protect your data. You can also visit our FAQ page or explore our other legal documents for more details.